Refund Policy

Refund/Return and Exchange Policy:-

Unleash Creation follows a friendly policy to ensure your shopping experience as fuss-free and enjoyable as much as possible. we are always with you before, and after your purchase. Please read through the following terms and conditions prior to making a purchase.

Transit Damage:

There are very rare chances that the product might get damage in transit but if the order is received damaged, pls follow below instructions:

Opening Video is Must – Pls record opening video of the Parcel and show the item clearly and if found damaged we will replace it immediately. Without an opening video we will be unable to assist you in any kind of issue situation. Kindly mail at help@unleashcreations.com with opening video attached.

Exchange: Exchange is not accepted if customer does not like the product or color of the product. We try to source best quality product and all product details are mentioned in the product description. We would request you to please read all details before placing the order.

 

Refund/Return:  If same product or Stock is not available while do exchange process, Refund will be credited within 4-6 working days in the same payment mode depending on bank timeline.

We do not provide reverse exchange so Customers are requested to send product yourself with all original packing so it will not get damage in transit.. Once we will receive the order, we will shoot live opening video and if everything is good to go then next day exchange product will get dispatched from our side.
If customer does not handover the product within 3 business days from the date of the Refund/return / exchange request being raised, the request will be cancelled from our end.